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Zoa Garden 11

Zoa Garden 11

    $170.00Price
    GST Included |

    Our Return Policy

    The Small Print

    DRY GOODS
    If a product arrives damaged, or is incorrect to what was ordered, the customer can contact us for a replacement provided the following conditions:

    Proof of Purchase
    Product has its original packaging 
    Product is unused
    We are contacted within 24 hours of product delivered/picked up
    Shipping costs are non-refundable.

    DOAS
    DOAS, or Dead on Arrival

    Here at Aquaculture Laboratories we provide our customers with the best quality livestock possible by using a ttm method and monitoring our live stock arrivals before selling.

    We monitor our fish throughout the quarantine facility and check them individually before selling to ensure our customers are happy with their purchase.

    For shipping customers, we will replace any fish or coral that are dead on arrival, provided there are photos and we are contacted within 6 hours of the livestock arriving. Photos must be of the coral or fish before bag is opened, and also after bag is opened. Photos must be sent via email to:

    aquaculturelaboratories@outlook.com

    For local customers: should any fish die or become sick, we request to be contacted within 24 hours of purchase and are provided with.

     A water sample to check parameters
    A photo of the dead fish
    Photo and details for your tank including size and tankmates
    Acclimatisation method used
    Shipping costs are non-refundable.

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